PORTFOLIO

For the last few years, my focus has been primarily on enhancing the Citi digital customer service
platforms by expanding usability and providing multiple points of entry for users. Customers now have
the option to access account information on any mobile device, and fully customize account settings and alerts.

Citi.com and Citi Mobile Platforms.

Citi.com and Citi Mobile Platforms.

Recent Mobile Work
Digital Statements on Mobile
Digital Statements on Mobile

Provided the ability for customers to view statements on the Citi iOS and Android apps.

Information Architecture
Design Input

Mobile Service Enhancements
Mobile Service Enhancements

Provided the ability for customers to view additional account servicing options on their mobile device.

Information Architecture
Design Input

Customized Alert Settings
Customized Alert Settings

Provided the ability for customers to customize alert settings on the Citi iOS and Android apps.

Information Architecture
Design Input

““Life is a series of building, testing, changing and iterating.””
— Lauren Mosenthal, CTO, Glassbreakers
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Design Thinking

define, research, ideate, prototype, choose,
implement, and learn

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Every now and then, I get to work on a cool side gig that's totally outside of my norm. 
The Crazy Mary comic book series needed a website, and I was happy to lend a hand.

Concept/Design
Information Architecture
Front End Development